Cabman and myPOS guides

Vehicle details cannot be added manually; the vehicle appears on the Vehicles tab after installation once the taximeter has been logged into for the first time. All changes to vehicles are made by the installation shop.

The payment report can be set to Finnish or English on a user-by-user basis. This can be changed in Cabman Data by opening settings from the top-right corner, selecting ”Accounts”, choosing the desired login credential, and changing the ”Culture” option.

You can also create new user accounts for your company in Cabman Data. This is done by clicking the settings gear icon in the top-right corner of the Cabman Data page and selecting ”User accounts” (or ”Accounts”). From here, you can create a new user, for example for an accountant, allowing them to access and retrieve the required data automatically whenever needed.

It is possible to accept tips with different payment methods on the Cabman taximeter. Tips do not include value-added tax (VAT) and are not included in the company's revenue (net or gross amount). However, tips are included in the total amount for the selected payment method and do not, for example, reduce the cash balance.

Tips are also excluded from the driver's wage basis. 

On reports, tips are categorized into tips paid in cash and tips paid using other payment methods (card tips). 

You can adjust the sleep mode settings directly from the payment terminal as follows:

1. Press the F2 button on the payment terminal twice.
2. Select 4. Sleep mode settings.
3. Select whether you want to turn sleep mode on or off.
4. If you want the device to enter sleep mode, select "On", then enter the delay in minutes using the number keypad. Confirm your choice by pressing the green O button.

The current owner can add a new member to the myPOS account and define their user permissions. Adding a new user is done under your profile section by selecting ”Team”. Once the user has been added, they will receive a link via email to create their own login credentials. 

Note: Team members cannot be added using a phone; this must be done via a web browser from www.mypos.com website.

Code 58 – Transaction not allowed in device. Possible reasons:

• The sum you are trying to pay is too low, this is dependant on the card and usually card providers require minimum of 50 cents. 
• Reason might be tied to myPOS account, for example the account is not yet open, or the account is blocked. Contact Taxitec support for further details.

Code 96 – Transaction rejected. Possible reasons:

• myPOS device is faulty and needs to be changed. Contact Taxitec or the reseller where you purchased the equipment from. 

Check that you have selected the correct connection type, myPOS Data Card. This can be done by pressing F2 button on the myPOS terminal and selecting "Change connection type"

Once the payment terminal is activated and paired with the meter, card payment transactions are automatically transferred to the payment terminal when the Card payment icon is selected on the meter at checkout. The payment is fetched to the payment terminal after pressing the card payment icon on the meter by pressing the green circle button on the terminal.

When the myPOS payment terminal is paired with a Cabman device, amounts cannot be entered directly into the terminal. If you wish to process a payment without the taximeter integration, the myPOS pairing must be unlinked. Unlinking is handled on our end, so please call or email us if you need to remove the pairing. To process the unlinking, we will need the terminal's TID code, which you can find on the terminal by pressing the F2 button twice and selecting "About".