General information about opening of myPOS account #
Opening a myPOS account should be started well in advance of installation, as the process typically takes anywhere from a few days to over a week. The account opening process is similar to opening a business bank account, so myPOS requires several documents, which vary depending on the company's legal form.
The myPOS account must only be opened using the link below to ensure we can apply the agreed commission rates to your account.
How do I open myPOS account? #
- Proceed to opening a myPOS account using the button above. NOTE! The myPOS account must be opened exclusively via the provided link!
- To register, you will need an email address, password, phone number, as well as personal and company details for your login credentials.
- Select the correct industry, i.e., taxi transport, and fill in the other required information requested by the system.
- After registration, verify your email address (a confirmation message will be sent to the provided email address).
- Next, upload the required documents according to your company form. Documents are uploaded to the myPOS account for review, either via the myPOS app or on a computer through the myPOS portal.
- Note: Ensure that all documents are up to date and fully visible. Unclear images and incomplete documents will result in rejection. Rejection may delay the account opening process by several days.
- If a requested document does not fit into a single photo, combine the images into a single file. You cannot respond to a single document request with multiple photos of the same document, as this will lead to rejection.
- If you need to submit an extract from the register of beneficial owners and it does not show the full ownership of the company (i.e., 100% of ownership), you must also provide myPOS with a shareholder register showing each owner's name, number of shares, and ownership percentage (%). If you do not have a shareholder register ready, you can download a template here.
- Read more detailed instructions on uploading documents here.
- During the verification process, the account can be used to activate the myPOS payment terminal. Payments can only be made and received once the myPOS account has been activated.
- In addition, online identification using a smartphone and a valid photo ID is required:
- Identify yourself via self-guided video verification (please ensure no other people appear in the video during verification).
- Identify yourself via a video chat with a myPOS representative.
- If someone other than an authorized representative opens the account, a power of attorney is required, along with a valid ID and proof of address for the person handling the setup. You can download the official power of attorney form here.
Documents to be submitted to myPOS #
Limited liability company (osakeyhtiö) #
Identification document
- A copy of a valid photo ID for the relevant individuals (myPOS will specify the required individuals in more detail). Acceptable forms of ID are:
- Driver's license (both sides)
- Passport
- Identity card – Note: If an identity card is used, a birth certificatemust also be provided, as the place of birth is not stated on it.
Osoitetodistus
- Proof of address, for the same individuals who are required to provide a photo ID. (The proof of address must show the identifiable person's first and last name, home address, and date. Documents must be as recent as possible; see details below.)
- Hyväksyttyjä osoitetodistuksia ovat esimerkiksi:
- Document or letter from a tax authority or other state/municipal entity *
- Certificate of residence * *
- Tenant / Lease agreement *
- Insurance company document, e.g., home, auto, or life insurance policy (must be an insurance agreement, not an invoice) *
- Recent utility or household bill tied to the address, e.g., electricity, water, district heating, or internet service bill (must also show the customer number) **
- Bank statement or credit card statement **
- Vehicle lease agreement **
- Medical bill **
- Other documents from sources deemed reliable by myPOS, e.g., police, lawyer, notary, accountant, etc. **
* Must be the latest document and less than 12 months old
** Must be the latest document and less than 3 months old
Trade registry extract
- Copy of trade registry extract
Taxi service license
- Copy of the taxi operating license (both sides as a single document; note: must be the original taxi operating license, not a notification/document regarding a change of the person responsible for transport operations)
Business activity explanation
Beneficial owner extract
- Copy of beneficial owner extract
Private trader (toiminimi) #
Identification document
- A copy of a valid photo ID for the relevant individuals (myPOS will specify the required individuals in more detail). Acceptable forms of ID are:
- Driver's license (both sides)
- Passport
- Identity card – Note: If an identity card is used, a birth certificatemust also be provided, as the place of birth is not stated on it.
Osoitetodistus
- Proof of address, for the same individuals who are required to provide a photo ID. (The proof of address must show the identifiable person's first and last name, home address, and date. Documents must be as recent as possible; see details below.)
- Hyväksyttyjä osoitetodistuksia ovat esimerkiksi:
- Document or letter from a tax authority or other state/municipal entity *
- Certificate of residence * *
- Tenant / Lease agreement *
- Insurance company document, e.g., home, auto, or life insurance policy (must be an insurance agreement, not an invoice) *
- Recent utility or household bill tied to the address, e.g., electricity, water, district heating, or internet service bill (must also show the customer number) **
- Bank statement or credit card statement **
- Vehicle lease agreement **
- Medical bill **
- Other documents from sources deemed reliable by myPOS, e.g., police, lawyer, notary, accountant, etc. **
* Must be the latest document and less than 12 months old
** Must be the latest document and less than 3 months old
Trade registry extract
- Copy of trade registry extract
Taxi service license
- Copy of the taxi operating license (both sides as a single document; note: must be the original taxi operating license, not a notification/document regarding a change of the person responsible for transport operations)
Business activity explanation
General partnerships and limited partnerships (avoin yhtiö ja kommandiittiyhtiö) #
Identification document
- A copy of a valid photo ID for the relevant individuals (myPOS will specify the required individuals in more detail). Acceptable forms of ID are:
- Driver's license (both sides)
- Passport
- Identity card – Note: If an identity card is used, a birth certificatemust also be provided, as the place of birth is not stated on it.
Osoitetodistus
- Proof of address, for the same individuals who are required to provide a photo ID. (The proof of address must show the identifiable person's first and last name, home address, and date. Documents must be as recent as possible; see details below.)
- Hyväksyttyjä osoitetodistuksia ovat esimerkiksi:
- Document or letter from a tax authority or other state/municipal entity *
- Certificate of residence * *
- Tenant / Lease agreement *
- Insurance company document, e.g., home, auto, or life insurance policy (must be an insurance agreement, not an invoice) *
- Recent utility or household bill tied to the address, e.g., electricity, water, district heating, or internet service bill (must also show the customer number) **
- Bank statement or credit card statement **
- Vehicle lease agreement **
- Medical bill **
- Other documents from sources deemed reliable by myPOS, e.g., police, lawyer, notary, accountant, etc. **
* Must be the latest document and less than 12 months old
** Must be the latest document and less than 3 months old
Trade registry extract
- Copy of trade registry extract
Taxi service license
- Copy of the taxi operating license (both sides as a single document; note: must be the original taxi operating license, not a notification/document regarding a change of the person responsible for transport operations)
Business activity explanation
Partnership agreement
- Copy of the partnership agreement. If you do not have the partnership agreement saved, it can usually be ordered electronically from the Finnish Patent and Registration Office (PRH) via the Business Search. Enter your Business ID (Y-tunnus), and under the "Company information" section, you should find the option"Buy articles / rules of association" ("Osta yhteisösäännöt"). If this button is not available, please contact PRH customer support.
- Virre Information Service Customer Support: Phone: 029 509 5675 Email: tietopalvelut@prh.fi Opening hours: Weekdays from 9:00 AM to 3:00 PM
Beneficial owner extract
- Copy of beneficial owner extract
How to order the beneficial owner extract #
You can order an individual beneficial owner extract as a document order. Processing the order takes 1–3 business days.
Place your order as follows:
- Fill out and submit the document order form.
- Select "Beneficial owner extract" (Edunsaajarekisteriote) as the product and "By email" as the delivery method.
- Under additional information, enter "For opening a card payment terminal account".
- You do not need to fill out the statement of intended use when ordering a beneficial owner extract for your own company.
- After you submit the order form, the PRH will contact you if identity verification is required, which can be completed over the phone, for example.