{"id":901,"date":"2025-10-29T11:54:15","date_gmt":"2025-10-29T09:54:15","guid":{"rendered":"https:\/\/taxitec.fi\/?page_id=901"},"modified":"2026-08-10T15:58:40","modified_gmt":"2026-08-10T12:58:40","slug":"ohjeet","status":"publish","type":"page","link":"https:\/\/taxitec.fi\/en\/ohjeet\/","title":{"rendered":"Guides and instructions"},"content":{"rendered":"<div class=\"wp-block-group with-text-alignment has-global-padding is-layout-constrained wp-block-group-is-layout-constrained core-group core-group-6ab3173ced71c\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">\n<h1 class=\"wp-block-heading\">Cabman and myPOS guides<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\"><div\n\tclass=\"betterdocs-searchbox-6quwo3n betterdocs-blocks betterdocs-searchbox-6quwo3n betterdocs-search-form-wrapper\">\n\t<div class=\"betterdocs-live-search\">\n\t\n\t<form class=\"betterdocs-searchform betterdocs-advance-searchform\" action=\"\">\n\t\t<div class=\"betterdocs-searchform-input-wrap\">\n\t\t\t<svg class=\"docs-search-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"38px\" viewbox=\"0 0 50 50\" version=\"1.1\">\n\t\t\t\t<g id=\"surface1\">\n\t\t\t\t\t<path d=\"M 21 3 C 11.601563 3 4 10.601563 4 20 C 4 29.398438 11.601563 37 21 37 C 24.355469 37 27.460938 36.015625 30.09375 34.34375 L 42.375 46.625 L 46.625 42.375 L 34.5 30.28125 C 36.679688 27.421875 38 23.878906 38 20 C 38 10.601563 30.398438 3 21 3 Z M 21 7 C 28.199219 7 34 12.800781 34 20 C 34 27.199219 28.199219 33 21 33 C 13.800781 33 8 27.199219 8 20 C 8 12.800781 13.800781 7 21 7 Z \"><\/path>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<input type=\"text\" class=\"betterdocs-search-field\" name=\"s\" aria-label=\"Search Input\" placeholder=\"Search Input\" autocomplete=\"off\" value=\"\">\n\t\t\t<svg class=\"docs-search-loader\" width=\"38\" height=\"38\" viewbox=\"0 0 38 38\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" stroke=\"#444b54\">\n\t\t\t\t<g fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<g transform=\"translate(1 1)\" stroke-width=\"2\">\n\t\t\t\t\t\t<circle stroke-opacity=\".5\" cx=\"18\" cy=\"18\" r=\"18\" \/>\n\t\t\t\t\t\t<path d=\"M36 18c0-9.94-8.06-18-18-18\">\n\t\t\t\t\t\t\t<animatetransform attributename=\"transform\" type=\"rotate\" from=\"0 18 18\" to=\"360 18 18\" dur=\"1s\" repeatcount=\"indefinite\" \/>\n\t\t\t\t\t\t<\/path>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<svg class=\"docs-search-close\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"38px\" viewbox=\"0 0 128 128\">\n\t\t\t\t<path fill=\"#fff\" d=\"M64 14A50 50 0 1 0 64 114A50 50 0 1 0 64 14Z\" transform=\"rotate(-45.001 64 64.001)\"><\/path>\n\t\t\t\t<path class=\"close-border\" d=\"M64,117c-14.2,0-27.5-5.5-37.5-15.5c-20.7-20.7-20.7-54.3,0-75C36.5,16.5,49.8,11,64,11c14.2,0,27.5,5.5,37.5,15.5c10,10,15.5,23.3,15.5,37.5s-5.5,27.5-15.5,37.5C91.5,111.5,78.2,117,64,117z M64,17c-12.6,0-24.4,4.9-33.2,13.8c-18.3,18.3-18.3,48.1,0,66.5C39.6,106.1,51.4,111,64,111c12.6,0,24.4-4.9,33.2-13.8S111,76.6,111,64s-4.9-24.4-13.8-33.2S76.6,17,64,17z\"><\/path>\n\t\t\t\t<path class=\"close-line\" d=\"M53.4,77.6c-0.8,0-1.5-0.3-2.1-0.9c-1.2-1.2-1.2-3.1,0-4.2l21.2-21.2c1.2-1.2,3.1-1.2,4.2,0c1.2,1.2,1.2,3.1,0,4.2L55.5,76.7C54.9,77.3,54.2,77.6,53.4,77.6z\"><\/path>\n\t\t\t\t<path class=\"close-line\" d=\"M74.6,77.6c-0.8,0-1.5-0.3-2.1-0.9L51.3,55.5c-1.2-1.2-1.2-3.1,0-4.2c1.2-1.2,3.1-1.2,4.2,0l21.2,21.2c1.2,1.2,1.2,3.1,0,4.2C76.1,77.3,75.4,77.6,74.6,77.6z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/div>\n\n\t\t\t\t<input type=\"hidden\" value=\"Search\" aria-label=\"Search Submit\" class=\"betterdocs-search-submit\" \/>\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\n\t<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\" id=\"ohjeet\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-ffcce85d wp-block-group-is-layout-constrained\">\n<div\n\tclass=\"betterdocs-category-grid-wrapper betterdocs-blocks-grid betterdocs-blocks betterdocs-categorygrid-t4xbal1\">\n\t<div\n\t\tclass=\"betterdocs-category-grid-inner-wrapper layout-flex layout-1 grid betterdocs-column-3 betterdocs-column-tablet-2 betterdocs-column-mobile-1\" data-column_desktop=\"3\" data-column_tab=\"2\" data-column_mobile=\"1\" data-column_space_desktop=\"10\" data-colomn_space_tab=\"10\" data-colomn_space_mobile=\"10\">\n\t\t\n<article\n\tdata-id=\"9\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/12\/cabman-mdt-icon-150x150.avif\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Cabman MDT<\/h2>\n<div data-count=\"4\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 4 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/cabman-mdt-kayttoohje\/\"><span>Cabman MDT user guide<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/magneettiraidallisten-toimialakorttien-kaytto\/\"><span>Use of taxi cards and industry cards<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/taksikortin-kayttoonotto\/\"><span>Activating the taxi card<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/mittarin-tai-liiketoiminnan-myynti\/\"><span>What to do in event of selling the meter or the business<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"10\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/12\/cabman-data-icon-150x150.avif\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Cabman Data<\/h2>\n<div data-count=\"10\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 10 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/yleista-tietoa-cabman-data-raportoinnista\/\"><span>General information about Cabman data reporting<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/cabman-data-raportointiohje\/\"><span>Cabman Data reporting guide<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/cabman-data-tilin-luominen-ja-aktivointi\/\"><span>Creating and activating the account<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/excel-maksuraportin-kaytto\/\"><span>How to use the Excel based payment report<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/kuljettajan-lisaaminen\/\"><span>Adding drivers<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/kaksivaiheisen-todennuksen-aktivoiminen-cabman-datassa\/\"><span>Activating multifactor authentication<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/kuittikopion-lataaminen-cabman-datasta\/\"><span>How to download receipt copy<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/myposin-parittaminen-cabman-dataan-ja-mittariin\/\"><span>Pairing of myPOS and the Cabman meter<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/paikantaminen-ja-seuranta\/\"><span>Live map and tracking<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/rajapinnan-avaaminen\/\"><span>API guide<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"11\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/12\/mypos-icon-150x150.avif\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">myPOS<\/h2>\n<div data-count=\"13\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 13 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/mypos-tilinavaus\/\"><span>Opening of myPOS account<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/mypos-dokumenttien-lahettaminen\/\"><span>Sending of myPOS documents<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/toisen-mypos-tilin-luominen\/\"><span>Creating second myPOS account<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/maksupaatteen-aktivointi\/\"><span>Activating the payment terminal<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/mypos-sovelluksen-asentaminen-kun-puhelin-tai-numero-on-muuttunut\/\"><span>Installing the myPOS application when your phone or number has changed<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/rahan-siirto-mypos-tililta\/\"><span>Bank transfer from myPOS account<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/mypos-raportit\/\"><span>myPOS reporting<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/viimeisimman-korttimaksun-tarkastaminen\/\"><span>Checking the last card transaction<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/mypos-payment-tag\/\"><span>myPOS Payment Tag<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/korttimaksun-hyvitys\/\"><span>Refunding a card payment<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/mypos-salasanan-nollaus\/\"><span>Resetting myPOS password<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/ohje-mypos-korttimaksujen-ongelma-tilanteisiin\/\"><span>myPOS card payment troubleshooting guide<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/taxitec.fi\/en\/ohjeet\/mypos-maksupaatteen-nollaus\/\"><span>Resetting myPOS device<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\t<\/div>\n\t\t<div class=\"clearfix\"><\/div>\n\t<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-container-core-group-is-layout-ffcce85d wp-block-group-is-layout-constrained\" id=\"ukk\">\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"padding-top:var(--wp--preset--spacing--40)\">FAQ<\/h2>\n\n\n<div\n\tclass=\"betterdocs-faq-wrapper layout-modern icon-after betterdocs-faq-layout-1 betterdocs-faq-tug2vlc betterdocs-shortcode\">\n\t<h2 class=\"betterdocs-faq-layout-1 betterdocs-faq-tug2vlc betterdocs-faq-section-title\"><\/h2>\n\t<div class=\"betterdocs-faq-inner-wrapper\">\n\t\t<div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Cabman Data<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow are vehicles added or edited?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Vehicle details cannot be added manually; the vehicle appears on the Vehicles tab after installation once the taximeter has been logged into for the first time. All changes to vehicles are made by the installation shop.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow to change the language?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>The payment report can be set to Finnish or English on a user-by-user basis. This can be changed in Cabman Data by opening settings from the top-right corner, selecting \u201dAccounts\u201d, choosing the desired login credential, and changing the \u201dCulture\u201d option.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow to add users to Cabman Data?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>You can also create new user accounts for your company in Cabman Data. This is done by clicking the settings gear icon in the top-right corner of the Cabman Data page and selecting \u201dUser accounts\u201d (or \u201dAccounts\u201d). From here, you can create a new user, for example for an accountant, allowing them to access and retrieve the required data automatically whenever needed.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow is tip handled in Cabman Data?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>It is possible to accept tips with different payment methods on the Cabman taximeter. Tips do not include value-added tax (VAT) and are not included in the company's revenue (net or gross amount). However, tips are included in the total amount for the selected payment method and do not, for example, reduce the cash balance.<\/p>\n<p>Tips are also excluded from the driver's wage basis.&nbsp;<\/p>\n<p>On reports, tips are categorized into tips paid in cash and tips paid using other payment methods (card tips).&nbsp;<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">myPOS<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow to change myPOS payment terminal's sleep settings?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>You can adjust the sleep mode settings directly from the payment terminal as follows:<\/p>\n<ol>\n<li>Press the F2 button on the payment terminal twice.<\/li>\n<li>Select 4. Sleep mode settings.<\/li>\n<li>Select whether you want to turn sleep mode on or off.<\/li>\n<li>If you want the device to enter sleep mode, select \"On\", then enter the delay in minutes using the number keypad. Confirm your choice by pressing the green O button.<\/li>\n<\/ol>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow to add users to myPOS account?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>The current owner can add a new member to the myPOS account and define their user permissions. Adding a new user is done under your profile section by selecting \u201dTeam\u201d. Once the user has been added, they will receive a link via email to create their own login credentials.&nbsp;<\/p>\n<p><em>Note: Team members cannot be added using a phone; this must be done via a web browser from <\/em><a href=\"http:\/\/www.mypos.com\" target=\"_self\"><em>www.mypos.com<\/em><\/a><em>  website.<\/em><\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat to do if myPOS gives an error code during the payment?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Code 58 \u2013 Transaction not allowed in device. Possible reasons:<\/p>\n<ul>\n<li>The sum you are trying to pay is too low, this is dependant on the card and usually card providers require minimum of 50 cents.&nbsp;<\/li>\n<li>Reason might be tied to myPOS account, for example the account is not yet open, or the account is blocked. Contact Taxitec support for further details.<\/li>\n<\/ul>\n<p>Code 96 \u2013 Transaction rejected. Possible reasons:<\/p>\n<ul>\n<li>myPOS device is faulty and needs to be changed. Contact Taxitec or the reseller where you purchased the equipment from.&nbsp;<\/li>\n<\/ul>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhy won't my myPOS payment terminal connect to internet?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Check that you have selected the correct connection type, myPOS Data Card. This can be done by pressing F2 button on the myPOS terminal and selecting \"Change connection type\"<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow does myPOS integration work on Cabman meter?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Once the payment terminal is activated and paired with the meter, card payment transactions are automatically transferred to the payment terminal when the Card payment icon is selected on the meter at checkout. The payment is fetched to the payment terminal after pressing the card payment icon on the meter by pressing the green circle button on the terminal.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I input the sum directly to myPOS payment terminal, even though the device is paired?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>When the myPOS payment terminal is paired with a Cabman device, amounts cannot be entered directly into the terminal. If you wish to process a payment without the taximeter integration, the myPOS pairing must be unlinked. Unlinking is handled on our end, so please call or email us if you need to remove the pairing. To process the unlinking, we will need the terminal's TID code, which you can find on the terminal by pressing the F2 button twice and selecting \"About\".<\/p>\n<\/div>\n<\/div><\/li><\/ul>\t<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Cabman ja myPOS ohjeet Usein kysytty\u00e4<\/p>","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"CBBTypography":[],"footnotes":""},"class_list":["post-901","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ohjeet - Taxitec<\/title>\n<meta name=\"description\" content=\"L\u00f6yd\u00e4 Cabman ohjeet taksamittarin, Cabman Datan ja myPOSin k\u00e4ytt\u00f6\u00f6n sek\u00e4 vastaukset usein kysyttyihin kysymyksiin yhdelt\u00e4 sivulta.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/taxitec.fi\/en\/ohjeet\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ohjeet - 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