Starting and ending the shift<\/h2>\n\n\n\n
Below you can find instructions on how to start and end a shift<\/p>\n\n\n\n
Driver number and starting the shift<\/h3>\n\n\n\n
A shift begins by logging into the taximeter with your driver ID by tapping the login button in the top-right corner of the home screen.<\/p>\n\n\n\n Driver number is used to login to the meter. Driver number is created in Cabman Data portal (www.cabmandata.com<\/a>).<\/p>\n\n\n\n Driver ID is used to identify the driver in the reports, and it is crucial that all drivers use their own driver ID<\/p>\n\n\n\n If your company has PIN code verification enabled, the meter will prompt for the PIN code after entering the driver ID. The PIN code is also configured on the Drivers tab in Cabman Data.<\/p>\n\n\n\n Driver numbers and PIN codes are managed via the company's Cabman Data account. <\/p>\n\n\n\n A shift is ended from the Home menu by tapping the \"End shift\" button, check Image 3. Home screen.<\/p>\n\n\n\n After ending a shift, a shift report (vuororaportti) can be printed directly from the meter. This report displays the distances driven during the specific shift, total sums categorized by payment method, and a detailed VAT breakdown.<\/p>\n\n\n\n Note:<\/strong> Shifts must be kept to a maximum length of 24 hours, so always log out whenever you finish your driving shift. Excessively long shifts can cause reporting errors, especially when they stretch across multiple days.<\/p>\n\n\n\n Once you log into the meter with your driver ID, you reach the home screen, where the details entered in Cabman Data\u2014essentially matching your driver card information\u2014are displayed on the right.<\/p>\n\n\n\n The navigation panel on the left allows you to move between different tabs, including the taximeter, activities, and navigation.<\/p>\n\n\n\n At the bottom of the Home menu, you can view shift details and reprint receipts, among other options. In the bottom-right corner, you can end your shift.<\/p>\n\n\n\n From the Settings tab, you can change the display language, as well as adjust screen brightness and volume.<\/p>\n\n\n\n From the Status menu you can see for example the data connectivity and GPS status and other relevant information in regards to meters functions.<\/p>\n\n\n\n You can view the trips and activities of a shift from the \"Shift report\" (Vuororaportti) button in the meter's Home menu. In addition, receipt copies and more detailed information on all completed shifts can be found in the Cabman Data portal.<\/p>\n\n\n\n You can reprint receips from the same shift using the \"Shift report\" (Vuororaportti) button and following the steps detailed below:<\/p>\n\n\n\n Under the \"Shift report\" button, select \"Trip breakdown\" (Ajoerittely).<\/p>\n\n\n\n From the \"Trip breakdown\" tab, select the desired trip you want a receipt for and tap the list icon. This opens the detailed information for that specific trip, where you will find the option to print a receipt copy.<\/p>\n\n\n\n You can check the vehicle type (e.g., passenger car or minivan) by tapping the gear icon in the Home menu, followed by the gear info icon. In the System Info menu, scroll down to the \"Activation settings\" section, where the \"Vehicletype\" field indicates the vehicle type currently set for the meter.<\/p>\n\n\n\n From the Tariff menu, you can view the tariffs programmed into the meter. You can navigate up and down the Tariff menu using the side buttons. The selected tariff is highlighted in blue, and you confirm your selection by pressing the blue \"Start\" (Aloita) button.<\/p>\n\n\n\n Tariffs can be configured with a mandatory order ID, which is entered when starting or ending a trip, depending on the company and the selected tariff. Entering this ID is crucial, especially for trips billed as corporate invoices.<\/p>\n\n\n\n The order ID is transmitted forward through the interface and is used to allocate and match invoices correctly.<\/p>\n\n\n\n In the tariff view, the meter measures both distance and time. From this screen, you can see the active tariff, distance driven in kilometers, elapsed time, and the speed measured by the taximeter.<\/p>\n\n\n\n From the tariff view, you can switch between predefined tariffs, split the trip into parts, temporarily pause billing, or end the trip entirely and proceed to the checkout view.<\/p>\n\n\n\n When the trip is ended, you always enter the checkout view. In the checkout view, you select the payment method for the customer, add extra charges, apply discounts, adjust the VAT rate, and enter tips.<\/p>\n\n\n\n In the checkout view, you can also log the transaction as a deadhead run, add comments for billing purposes, and split payments.<\/p>\n\n\n\n To log a trip as a cash payment, select \"Cash\" (K\u00e4teinen) and press \"OK\".<\/p>\n\n\n\n For card payments, the procedure depends on the payment terminal used and whether it has been paired. The steps for each option are detailed below:<\/p>\n\n\n\n Select \"Card payment\" (Korttimaksu) in the checkout view. The meter will prompt you to press the green button on the myPOS Go payment terminal. When you press the green button on the paired myPOS device, the terminal checks for any pending transactions on the meter and transfers the sum directly to the terminal.<\/p>\n\n\n\n If a customer uses a debit or credit card that relies solely on a magnetic stripe, swipe it through the magnetic stripe reader located at the top of the myPOS Go display.<\/p>\n\n\n\n Press \"Card payment\" (Korttimaksu) in the checkout view, and the transaction sum will automatically transfer from the meter to the terminal.<\/p>\n\n\n\n Tap the \"POS\" button to transfer the amount directly from the taximeter to the terminal. Once the transaction completes, confirmation is sent back to the meter.<\/p>\n\n\n\n Note: The Verifone V400m requires an active \"ECR\" connection to communicate with the meter. If the terminal displays \"ECR connection lost\" (ECR-yhteys poikki), tap the data connection bar in the top-right corner of the terminal screen to reconnect. If issues persist, verify that both cables (Micro-USB data cable and power cable) are securely plugged into the terminal's dock. You can also configure the Verifone settings to check the ECR connection automatically (e.g., every 15 seconds).<\/p>\n\n\n\n If your company does not use a myPOS terminal or the terminal is not paired, the \"Card payment\" button functions like a cash transaction entry. A system configuration disabling the terminal integration must be ordered for the meter. This allows payments to be recorded as card transactions for reporting purposes, but the amount must be entered manually into the terminal.<\/p>\n\n\n\n Selecting the Invoicing (Laskutus) payment method opens a menu with several options, which are detailed below.<\/p>\n\n\n\n Own invoice (Omalaskutus) means that your company invoices these trips directly. If you handle your own invoicing, we recommend entering an invoice identifier into the \"Note\" (Huomautus) field. The Note option is located in the checkout menu under the pencil icon.<\/p>\n\n\n\n This ensures that the note is logged alongside the transaction in both the Payment Report downloaded from Cabman Data and the detailed shift data field on the Shifts tab, making invoicing simpler.<\/p>\n\n\n\n Company invoicing (Yhti\u00f6laskutus) means that invoicing is handled by an entity other than your own company. This applies to any trip where you do not issue the invoice yourself, but where the invoice is generated automatically through dispatch software or a similar system.<\/p>\n\n\n\n The App ride (Sovelluskyyti) billing method should be used in the same way as company invoicing (yhti\u00f6laskutus), but it allows you to separate other billable trips for accounting and reporting purposes\u2014specifically trips that you do not invoice directly yourself, but for which you receive compensation from the dispatch company.<\/p>\n\n\n\n It is also possible to configure additional billing methods on the meter if you wish to categorize multiple invoicing types for easier tracking. These function in the exact same way as other billing types.<\/p>\n\n\n\n To pay with a taxi card, swipe the card through the dedicated magnetic stripe reader in the checkout view (do not use the stripe reader on the payment terminal). You do not need to select a payment method in the checkout view beforehand\u2014simply swipe the card through the reader once the trip ends.<\/p>\n\n\n\n If taxi cards are enabled for your company and you have an agreement with the card issuer, the meter checks upon swiping whether the card is valid, has sufficient funds, and whether your company is authorized to accept payments with it.<\/p>\n\n\n\n If these conditions are met and the meter accepts the card, confirmation is displayed on the screen and a receipt is printed. If the card carries a co-payment liability (omavastuu), that amount will also be shown.<\/p>\n\n\n\n Regarding industry cards, card validity and any potential own part portion can also be verified prior to starting the trip or during the trip by pressing the industry card verification button in the tariff menu or tariff view and swiping the card through the magnetic stripe reader.<\/p>\n\n\n\n The card number used is recorded and visible in the Payment Report downloaded from Cabman Data.<\/p>\n\n\n\n For MPK cards (MPK-kortti), the driver must always select the trip type (e.g., work, personal errands, etc.). The card must also have a remaining balance to be accepted.<\/p>\n\n\n\n The \"Alternative card payment\" (Muu korttimaksu) payment method can be used when a transaction is paid by card without using an integrated payment terminal\u2014for instance, when using a myPOS Payment Tag, a second unpaired terminal, MobilePay, or a similar alternative. This option can also be used if a connection error prevents a paired myPOS terminal from confirming a successful payment to the meter.<\/p>\n\n\n\n To use this payment method, tap the pencil icon in the checkout view and select \"Alternative card payment\" (Muu korttimaksu).<\/p>\n\n\n\n It is also possible to integrate MobilePay into the meter as a payment method. In this case, a MobilePay button will appear in the checkout view. Pressing it causes the device to display a QR code; scanning this code opens the customer's MobilePay or Vipps app and transfers the fare amount directly to their app. Once the customer completes the payment, confirmation is received on the meter, and the receipt can be printed. <\/p>\n\n\n\n If the customer does not wish to or cannot use the QR code, you can alternatively select the option from the MobilePay menu to send the payment request directly to the customer's MobilePay app using their phone number. Once the phone number is entered, the payment request is automatically sent to the customer's MobilePay or Vipps app with the correct amount, and a notification is sent to the meter when the payment is completed.<\/p>\n\n\n\n In the taximeter's checkout view, you can set and modify surcharges, discounts, tips, and mark trips as deadhead\/zero-fare rides. These vary depending on the tariff, meaning different tariffs may have different surcharges available under the menu. Surcharges can be added during the trip as well as in the checkout view after the trip has ended. Surcharges are set by pressing the button in the \"Surcharges\" (Lis\u00e4t) menu.<\/p>\n\n\n\n Under the Surcharges (Lis\u00e4veloitukset) menu, you will find the surcharges designated for the selected tariff. The names and prices of these extra charges can be customized per tariff. An open-ended extra charge\u2014such as the \"Other surcharge\" (Muu lis\u00e4) shown in Figure 13\u2014is also available, allowing you to enter the surcharge amount manually.<\/p>\n\n\n\n Discounts can be applied as either a fixed euro amount or a percentage. Tap the percentage button to switch the discount mode to percentage-based. <\/p>\n\n\n\n Note: The meter currently calculates percentage-based discounts<\/em> exclusively on the base meter fare. If the trip includes extra charges and you wish to apply a discount to the total amount (including surcharges), the discount must be calculated and entered as a fixed euro sum.<\/em> <\/p>\n\n\n\n The tip option is located under the Extra Charges (Lis\u00e4veloitukset) menu, offering two ways to log the amount. The default is that you enter the total sum that customer will pay and the meter will calculate the exceeding amount as tip.<\/p>\n\n\n\n You can also change this to manually entered sum for the tip.<\/p>\n\n\n\n It is possible to change the VAT rate between the rates predefined for the specific tariff. Changing the VAT rate during payment checkout does not alter the total fare of the trip; instead, it adjusts the tax-exclusive amount (veroton summa). Specific VAT rates can also be set as default values for individual tariffs when ordering tariffs for the meter. The top VAT rate entry displays the standard rate configured for that tariff.<\/p>\n\n\n\n If a payment cannot be collected for a trip, or if you started a trip by mistake, you can log the trip as a \"Not paid\" (hukka-ajo). To do this, tap the pencil icon in the checkout view and select \"Not paid\" (Hukka-ajo).<\/p>\n\n\n\n There are two ways to split a payment depending on the scenario. If the fare is shared among multiple passengers or if the journey continues for remaining passengers after the first payment, the trip should be split before entering the checkout view (with the exception of KELA transport trips).<\/p>\n\n\n\n If a single customer wishes to pay the total fare using multiple payment methods, the payment split button in the checkout view is used instead.<\/p>\n\n\n\n Each split payment portion can have its own individual extra charges, discounts, or tips applied.<\/p>\n\n\n\n If multiple passengers are in the vehicle and wish to pay separately, or if a passenger leaves the cab while others continue the journey, use the payment split button located directly in the taximeter view (except on KELA trips). After selecting the split option, the meter provides three calculation methods (as shown in Figure 17):<\/p>\n\n\n\n By splitting the payment this way before checkout, individual extra charges, tips, and discounts can also be applied separately to each person's portion.<\/p>\n\n\n\n If a single passenger wishes to cover the fare using multiple payment methods (for example, paying partially in cash and partially by card), the easiest method is using the payment split button directly within the checkout view.<\/p>\n\n\n\n When activated, the meter prompts for the portion of the total amount to be paid first. Once this partial sum is entered and paid, the meter automatically returns to the checkout view displaying the remaining balance adjusted for the previous payment.<\/p>\n\n\n\n In the checkout view, you can record comments and notes that will appear in Cabman Data and shift reports. These notes are particularly useful for invoicing\u2014for example, entering a specific company or personal billing identifier. This makes matching trips to the correct billing entity much simpler. The notes menu is accessed via the pencil icon.<\/p>\n\n\n\n Fixed-price trips can be operated in a few different ways: <\/p>\n\n\n\n In the lower left corner of the tariff menu, you will find \"Contract Trip\" (Sopimusajo). When pressed, the meter prompts for the trip amount prior to starting. Simply enter the agreed sum with the customer and run the trip normally. After the trip ends, the amount can still be adjusted up or down under the surcharges menu using discounts or the \"Other surcharge\" (Muu lis\u00e4) function, depending on your needs.<\/p>\n\n\n\n Starting from software version MS27.1, it is also possible to have additional trip types configured under the Activities (Aktiviteetit) menu, such as Uber, Bolt, School Transport (Koulukyyti), Contract Trip 2 (Sopimusajo 2), and Contract Trip 3 (Sopimusajo 3). <\/p>\n\n\n\n What connects these trips under the Activities tab is that the fare amount is entered only upon trip completion. In addition, different activities have their own specific settings; for example, Bolt trips have their own Bolt billing method, Uber trips have their own Uber billing method, and with the School Transport activity, the taxi roof light stays illuminated during the trip. Under the Contract Trip 2 and Contract Trip 3 activities, new billing methods can also be found in the invoicing menu, for instance, for logging VPL\/SOTE trips.<\/p>\n\n\n\n It is also possible to run KELA trips across all of Finland with the Cabman meter for almost all KELA operators. You can find an up-to-date list of supported operators here: https:\/\/taxitec.fi\/kela\/<\/a> <\/strong><\/p>\n\n\n\n![\"Kirjautuminen](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/1-kirjautuminen_converted.avif\")
![\"Kuljettajanumeron](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/2-kuljettajanumeron-syottaminen_converted.avif\")
Ending the shift and shift report<\/h3>\n\n\n\n
Home screen<\/h2>\n\n\n\n
![\"Kotivalkko\"](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/3-kotivalikko_converted.avif\")
Settings menu<\/h3>\n\n\n\n
Status menu<\/h3>\n\n\n\n
Viewing trips and reprinting receipts<\/h2>\n\n\n\n
How to reprint receipt from the meter<\/h2>\n\n\n\n
![\"Vuororaportti\"](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/4-vuororaportti_converted.avif\")
![\"Ajoerittely\"](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/5-ajoerittely_converted.avif\")
![\"Kuitin](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/6-kuitin-uudelleentulostus_converted.avif\")
Checking the vehicletype<\/h2>\n\n\n\n
Tariff menu and starting the trip<\/h2>\n\n\n\n
![\"Taksavalikko\"](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/8-taksavalikko_converted.avif\")
Order ID<\/h3>\n\n\n\n
Tariff view<\/h2>\n\n\n\n
![\"Taksan\u00e4kym\u00e4\"](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/9-taksanakyma_converted.avif\")
Cash registry and payment types<\/h2>\n\n\n\n
![\"Kassan\u00e4kym\u00e4\"](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/10-kassanakyma_converted.avif\")
Payment types<\/h3>\n\n\n\n
Cash<\/h4>\n\n\n\n
Card payment<\/h4>\n\n\n\n
myPOS Go 2 (paired)<\/h5>\n\n\n\n
NETS V3M2<\/h5>\n\n\n\n
Verifone V400m<\/h5>\n\n\n\n
Unpaired payment terminal<\/h5>\n\n\n\n
Invoicing (Laskutus)<\/h4>\n\n\n\n
![\"Laskutusvaihtoehdot\"](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/11-laskuvaihtoehdot_converted.avif\")
Own invoice (Omalaskutus)<\/h5>\n\n\n\n
Company invoice (Yhti\u00f6laskutus)<\/h5>\n\n\n\n
Application trip (Sovelluskyyti)<\/h5>\n\n\n\n
Other invoicing methods<\/h5>\n\n\n\n
Taxi cards and other industry cards<\/h4>\n\n\n\n
![\"Toimialakortin](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/12-toimialakortin-validointi_converted.avif\")
Alternative card payment<\/h4>\n\n\n\n
MobilePay<\/h4>\n\n\n\n
Surcharges and extras<\/h3>\n\n\n\n
![\"Lis\u00e4t](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/13-lisat-valikko_converted.avif\")
Surcharges<\/h4>\n\n\n\n
![\"Lis\u00e4veloitukset](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/14-lisaveloitukset-valikko_converted.avif\")
Discount<\/h4>\n\n\n\n
![\"Alennukset](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/15-alennusvalikko_converted.avif\")
Tip<\/h4>\n\n\n\n
![\"Tippivalikko\"](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/16-tippivalikko_converted.avif\")
Changing the VAT rate<\/h4>\n\n\n\n
![\"Veroasteen](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/17-veroastevalikko_converted.avif\")
Not paid<\/h3>\n\n\n\n
Splitting payments<\/h3>\n\n\n\n
Splitting payments among multiple passengers (before checkout)<\/h4>\n\n\n\n
\n
![\"Maksun](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/18-maksun-jakaminen-matkan-aikana_converted.avif\")
Splitting payments for a single passenger (In checkout view)<\/h4>\n\n\n\n
![\"Maksun](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/19-maksun-jakaminen-kassalla_converted.avif\")
Notes \/ remarks<\/h3>\n\n\n\n
![\"Lis\u00e4\u00e4](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/20-lisaa-huomio_converted-1024x607.avif\")
Fixed price trips<\/h2>\n\n\n\n
Contract trips (Sopimusajo)<\/h3>\n\n\n\n
Uber, Bolt, School Transport, SOTE\/VPL trips, and other contract rides<\/h3>\n\n\n\n
KELA trips<\/h2>\n\n\n\n
![\"Kela-kyydin](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/21-kela-kyydin-aloittaminen_converted.avif\")
![\"Tilaustunnuksen](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/22-tilaustunnuksen-syottaminen_converted.avif\")
![\"Kela](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/23-kela-mittarinakyma_converted.avif\")
![\"Kela-kyydin](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/24-kela-kyydin-lopettaminen_converted.avif\")
![\"Kela-omavastuun](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/25-kela-omavastuun-maksaminen_converted.avif\")
![\"Kela](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/26-kela-suorakorvaus_converted.avif\")
![\"Kela](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/27-kela-kyydin-paattaminen-yhdistely_converted.avif\")
![\"Aktiviteetit](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/28-aktiviteetit_converted.avif\")
![\"Vuoron](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/29-ilmoitus-vuoron-ulkopuolisista-kilometreista_converted.avif\")
![\"Aktiviteetin](\"https:\/\/taxitec.fi\/wp-content\/uploads\/2025\/09\/30-aktiviteetin-maaritys-ulkopuoliset-kilometrit_converted.avif\")